Privacy policy.
Who is responsible: Dan Mason, trading as Fleek Physiques, is the controller for personal information collected through this website and enquiries to Fleek Physiques.
Contact: hello@fleekphysiques.co.uk. You can use this address for privacy questions and requests about your information.
This notice covers this website, enquiries and the contact and administration connected with our trial and paid-coaching signup routes. Coaching health questionnaires require additional information and explicit consent at the point they are collected; they should not be submitted through the public enquiry form.
1. What information is collected?
- 1-to-1 availability enquiries: your name, email address, preferred days, times and session frequency, and any optional note. These details are emailed to Dan at hello@fleekphysiques.co.uk so he can reply about sessions. They are not added to a marketing list.
- Website enquiries: your name, Instagram username and the answers you choose to give about your goals, current training, nutrition tracking, frustrations and previous approaches. The form emails your answers to Dan at hello@fleekphysiques.co.uk.
- Messages: the name, contact details and contents of messages you send by email or Instagram, together with replies and relevant follow-up information.
- Registration and purchases: if you choose a trial or paid product, you leave this website to register through ABC Trainerize. Registration, account and order information may be made available to Dan to administer your coaching. Payment processing is handled through the checkout provider, rather than by collecting card numbers in this website’s enquiry form.
- Email subscriptions and funnels: your name and email address, the guide or resource you request, your subscription preferences, and a record of when, how and what marketing you agreed to receive. The winter guide opens on this website immediately after the form is submitted; no guide email is sent. Guide-only requests are not retained on the mailing list. Continuing promotional emails are a separate choice.
- Technical information: hosting and security systems may record your IP address, browser or device information, requested pages, times and errors. Loading website images hosted by a third-party image provider also sends that provider the connection information needed to deliver the image.
The public enquiry form does not ask for health records. Please do not enter medical conditions, injuries, medication or other sensitive health information into it. You do not need to submit an enquiry to browse the website. Without a name, contact route and enough information about your question, Dan may be unable to respond or arrange coaching.
2. Why information is used
| Purpose | Information used | UK GDPR lawful basis |
|---|---|---|
| Respond to a coaching enquiry and take steps you request before joining | Your contact details, goals, routine and enquiry answers | Steps at your request before entering a contract, Article 6(1)(b) |
| Answer general messages and keep track of a conversation | Contact details, correspondence and necessary notes | Legitimate interests, Article 6(1)(f): communicating with people who contact the business and managing enquiries |
| Administer a trial, purchase or coaching account | Registration, order and relevant account details | Performance of a contract or requested pre-contract steps, Article 6(1)(b) |
| Keep required financial or legal records | Transaction records and related correspondence | Legal obligations, Article 6(1)(c) |
| Protect the website, investigate errors, prevent misuse and handle disputes | Technical records and relevant enquiry or account records | Legitimate interests, Article 6(1)(f): maintaining a secure service, preventing fraud and establishing or defending legal claims |
| Send email tips, news, coaching offers and automated follow-up marketing sequences you choose to receive | Name, email address, subscription preferences and consent records | Consent, Article 6(1)(a). You can withdraw it at any time. |
| Deliver a guide or resource you request | Name, email address and the resource requested | Legitimate interests, Article 6(1)(f): fulfilling your specific request |
| Respect an unsubscribe and maintain consent records | Email address, consent history and suppression preferences | Legal obligations, Article 6(1)(c): respecting marketing choices and demonstrating compliance |
Email marketing and signup funnels
When you separately opt in, Dan Mason, trading as Fleek Physiques, uses your name and email address to send training and nutrition tips, news, coaching offers and automated email sequences. The signup form explains what emails you are choosing to receive. Marketing consent is optional and is not assumed from a website enquiry, a free trial, a purchase or a request for a downloadable resource.
You can unsubscribe at any time using the link in a marketing email or by emailing hello@fleekphysiques.co.uk. Withdrawing consent does not affect your access to coaching or the lawfulness of emails sent before you withdrew it. Essential account, requested-resource and service messages are separate from optional marketing.
We record the wording you agreed to, the date and how you subscribed. We do not sell your email address or use pre-ticked boxes as marketing consent.
Winter guide signups
The winter guide is available immediately on this website and as a PDF. Your email is validated to process the request; if you do not separately opt into future emails, it is not saved to our mailing list. If you opt in, we keep your email, optional first name, signup time, source page, consent wording and version. We record that the email address has not yet been verified by a confirmation email. We do not send automated emails in this version.
Opted-in records are stored securely on the website hosting account, outside the public website directory, and can be exported by Dan for later email marketing. No email marketing platform receives these records until one is introduced and this notice is updated. Consent will be reviewed before future use; it is not treated as permanent permission. You can withdraw consent now by emailing hello@fleekphysiques.co.uk.
The signup uses a short-lived, essential session cookie to protect the form and display its confirmation, plus daily rotating hashed connection identifiers to limit automated abuse. Abuse-control records expire after an hour and are cleared on later submissions. These are not advertising or analytics profiles.
3. Who receives information?
Dan receives enquiries and uses the information needed to respond and administer the coaching relationship. Service providers process information where needed for their role:
- GoDaddy and email-service providers: website hosting, security, delivery and storage of enquiry emails. Email services may include Microsoft 365.
- Email marketing and automation providers: none is connected to the winter-guide signup in this version. We will identify the provider and update this notice before transferring subscribers into an email platform.
- ABC Trainerize: product registration, coaching-account administration, app access and communication when you choose to sign up.
- Stripe or the payment provider shown at checkout: processing payments and providing transaction records.
- Instagram / Meta: if you follow an Instagram link or communicate with Dan there. Meta also handles platform information under its own privacy terms.
- Professional advisers or public authorities: only where necessary for advice, a legal obligation or a legal claim.
We do not sell enquiry details. Client photos, testimonials or identifying stories are not authorised for publication merely because you submit this form; publication requires a separate permission decision.
4. Providers and international processing
Some providers operate internationally and may process information outside the UK. Where a transfer is arranged by Fleek Physiques, an applicable UK adequacy arrangement or appropriate contractual safeguards, such as the UK International Data Transfer Agreement or UK Addendum, are required. You can contact Dan for details of the providers and transfer safeguards relevant to your information.
When you visit a provider’s own website or checkout, its privacy information also applies to the processing it controls. See GoDaddy, Microsoft, ABC Trainerize, Stripe and Instagram / Meta.
5. How long information is kept
Retention depends on the purpose, rather than one period for every type of record. The criteria are:
- Unconverted enquiries: whether the question has been answered, any requested follow-up remains outstanding or a relevant ongoing conversation exists. Enquiry information should be deleted when that purpose ends, unless a specific dispute or legal duty requires it.
- Account and service records: whether they are needed to provide or close your service, deal with a complaint or meet a relevant legal requirement.
- Financial and dispute records: applicable tax and accounting obligations and the time needed to establish, exercise or defend a legal claim.
- Technical logs and backups: the hosting or email provider’s operational retention and backup cycle, and any specific security investigation.
- Marketing subscriptions and preferences: subscriber details while you remain subscribed and the subscription serves its stated purpose. After an unsubscribe, enough consent and suppression information is retained to demonstrate and honour your choice, so you are not added again by mistake.
Information is not kept indefinitely just because it might be useful later. Contact Dan if you want to know what is held about you and the retention criteria that apply to it.
6. Your choices and rights
Depending on the circumstances, you can ask to access your information, correct it, delete it, restrict its use or receive a portable copy. Some records may need to be retained to meet a legal obligation or handle a legal claim. If processing relies on your consent, you may withdraw that consent without affecting the lawfulness of earlier processing.
Your right to object: you can object to use of your information based on legitimate interests, explaining your circumstances. You can object to direct marketing at any time, without giving a reason. Contact hello@fleekphysiques.co.uk to exercise these rights or say you do not want further promotional contact.
We may ask for proportionate information to verify your identity before disclosing personal records. You can also complain directly to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint. You do not have to contact Dan first, although he can try to resolve your concern.
7. Cookies, external scripts and links
This website does not embed an Instagram feed. Following an Instagram button opens Instagram, where that service’s own privacy and cookie controls apply. The same applies when you follow a Trainerize or payment link.
This version of the website does not add Google Analytics or a Meta advertising pixel. Its pages restrict external JavaScript, including the optional traffic-monitoring script that may be injected by the hosting provider. Normal hosting, email and security logs may still be processed as explained above. Images supplied from an external image host are requested when the page loads.
The winter-guide signup saves opted-in subscriber information but does not send emails or activate automated sequences or email open/click tracking. If tracking pixels, tracked links, optional analytics, advertising cookies or similar tracking are introduced, their purpose and any required choices will be provided before they are used. Browser settings can also help you manage stored cookies; settings on external services are controlled separately.
8. Security and changes
Information is handled using the website, email and coaching providers needed for the relevant purpose. No internet transmission or storage system is completely risk-free. If you believe information has been sent to the wrong person or a website issue has exposed it, contact Dan at hello@fleekphysiques.co.uk.
We may update this policy when the website or handling of information changes. The date at the top identifies this version.